These terms and conditions apply to use of this Website and by proceeding further and/or placing an Order You agree to be bound by them. If You do not agree to be bound by them, You should leave this Website now.

The terms and conditions applicable to the purchase of Products offered for sale through this Website. In particular, promotions and offers advertised on this Website shall not be valid in connection with any purchase through other retailers stocking Casamia Exclusive products.

"Conditions" means these terms and conditions;

"Contract" means the contract incorporating these conditions which is formed when You place an Order and We confirm acceptance of such Order by means of [an email to You][a message from this Website][whether received by you or not];

"Order" means an order placed by you via this Website for one or more Products;

"Personal Information" means all and any information provided by You in an Order or when registering on this Website to include without limit your name, address and card details;

"Product" means any product advertised on this Website;

" UK " means England , Scotland , Wales , Northern Ireland .

"We/Us" means J.R. International Ltd

"Website" means www.casamiaexclusive.com;

"You" means a user of this Website.

We may change these Conditions from time to time without notice to You. Changes will apply to any subsequent Orders received. It is your responsibility to check regularly to see if any changes have been made to these Conditions. We reserve the right to modify or withdraw this Website at any time without liability to You.

Contact Us if you have any questions relating to these Conditions or ordering the Products by email

We take all reasonable measures to ensure that details, measurements and descriptions of Products given on this Website are as accurate and complete as possible. but there may be variations between these and the Products themselves

All prices appearing on this Website are inclusive of UK VAT (where applicable) at the current rates.

The cost of your Order will be the price of the Products ordered plus the appropriate deliver charge - Please see Delivery and Returns

All goods are subject to availability and the details given are as accurate and complete as possible. Please note that all prices on the website are for on-line purchases only and will not be matched in stockists. Promotions and offers available through our stockists will not be matched on the website.

Due to circumstances beyond our control prices may have to be altered, including any variations in the rate of VAT. If this occurs You will be notified and requested to reconfirm your Order at the altered price.

We shall be entitled by notifying You to cancel any Contract in whole or in part to the extent that it for the purchase of a Product the price of which was, in error, stated incorrectly on the Website.

This website is not intended for the use of persons below 16 years of age.

All Orders are subject to acceptance by US. All Products are subject to availability.

You may cancel a Contract and obtain a refund any time within 14 days after receipt of Products if you wish to do so by notifying US by post or by faxing through to 0161 835 2026. Please see Delivery and Returns

We accept all major credit and debit cards as payment

You agree to indemnify Us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these Conditions by You or any other liability arising out of your use of this Website or out of the use of this Website by any person using your ID Number and Personal Information.

To the fullest extent possible, We disclaim any and all warranties of any kind (whether express or implied) in relation to the Products.

We will not be liable to You in contract, tort or otherwise for any loss of profits, loss of business, loss of anticipated savings, loss of opportunity or any other indirect or economic losses whatsoever suffered or incurred by You arising out of the subject of these Conditions.

Nothing herein shall affect your statutory rights.

English language is the only language offered for the conclusion of a Contract.

We may assign or transfer any of our rights or obligations under a Contract.

No delay or waiver by Us shall be construed as a waiver of any previous or later breach by You.

If any part of these Conditions is held to be invalid or unenforceable in whole or in part the invalid or unenforceable wording shall be deemed to be omitted.

Each Contract shall be governed by these Conditions which contain the entire agreement between You and Us in respect of its subject matter and supersedes any previous agreements relating to such matter.

These Conditions shall be governed by and construed in accordance with English law and You hereby submit to the exclusive jurisdiction of the English courts.

The Contracts (Rights of Third Parties) Act 1999 shall not apply.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content appearing on this Website shall remain at all time vested in Us or our licensors. Casamia Exclusive is a registered trademark owned by Us.

J. R. International Ltd. (Casamia Exclusive) is a registered data controller under the Data Protection Act 1998.

When you visit this Website we may collect personal Information. This is held in accordance with the registration we have with the Information Commissioner's Office. Please read our privacy policy to see the data we collect and how and why we use it.

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as personalisation and to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping Basket and purchasing them.

We may offer links to sites that are not operated by J.R. International If you visit one of these linked sites you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Questions and concerns regarding this policy and your Personal Information should be directed to the following e-mail address:

Attn: Data Protection Compliance Officer

info@casamiaexclusive.com

On the Casamia Exclusive website, it is not possible to order products to be sent to Andorra, Canary Islands, Channel Island, Greenland, Gibraltar, Iceland, Norway, San Marino, Switzerland and Vatican City State

UK and ROI orders for Products in stock will usually arrive within 7 days (from acceptance of order). Parcels will be delivered by our Courier. Deliveries can only be made to the address of the name of the cardholder.

Orders for countries will usually arrive within 28 days.

While We will endeavour to deliver Products to you as soon as possible We shall not be liable for any failure to make delivery within the time estimate stated above.

In the event that your parcel has not arrived after 14 days for UK and ROI orders (28 days for other countries) from dispatch we will begin our missing parcels procedure. You will be sent a missing parcel form which we would ask you to return giving us your permission to carry out a full investigation. Once we have received your completed form, we will resolve your claim within 28 days of receipt and a refund will automatically be credited to the credit/debit card which was used to place the order.

Disclaimer

Your use of the Casamia Exclusive Website is subject to these Terms and Conditions. Please read them carefully. Please do not use the Casamia Exclusive Website if you do not agree to these Terms and Conditions.

Use

The Casamia Exclusive Website is provided on a free of charge basis for your personal use on these Terms and Conditions. By using the Casamia Exclusive Website you consent to be bound by these Terms and Conditions. This does not affect your statutory rights.

Amendments

These Terms and Conditions may be amended whenever Casamia Exclusive considers necessary. Please ensure that you check them when you use the Casamia Exclusive Website. You should not use the Casamia Exclusive Website if you do not accept the new Terms and Conditions. If you do use the Casamia Exclusive Website after the change occurs, you will be deemed to agree to the new Terms and Conditions.

Copyright

The Casamia Exclusive Website and the copyright in any data or images are the property of Casamia Exclusive and its subsidiaries (together referred to as "Casamia Exclusive"). Casamia Exclusive and any other names, photographs, images and logos identifying Casamia Exclusive, its subsidiaries or their products or services are trademarks of Casamia Exclusive.

You are permitted to print or store electronically, temporarily, elements of the Casamia Exclusive Website without alteration solely for your personal use. If you do so you must not alter or delete any copyright or other legal notices. Aside from this you may not copy, reproduce, alter, display or distribute the Casamia Exclusive Website or any of its contents by any means (including via a website on the internet) without having obtained Casamia Exclusive's prior written permission.

Links

The Casamia Exclusive Website has links to other websites over which Casamia Exclusive has no control. No liability is accepted by Casamia Exclusive in respect of the operation or content of such websites. The creation of links to the Casamia Exclusive Website is not permitted without the prior written consent of Casamia Exclusive.

Interruption

Due to the nature of the internet, Casamia Exclusive cannot guarantee that the Casamia Exclusive Website will be free from defects or interruption. If you should encounter a problem with the Casamia Exclusive Website please report it to Casamia Exclusive Marketing Department by email to webmaster@casamiaexclusive.com. Casamia Exclusive will try to put the problem right as soon as reasonably possible.

Every so often Casamia Exclusive will need to carry out maintenance or may introduce new elements to the Casamia Exclusive Website. Such work will be carried out as swiftly as possible to try to minimise inconvenience.

Liability

You are responsible for the risks associated with your use of the Internet. Save as prohibited by law, Casamia Exclusive shall not be liable for any losses or damages, whether in contract, tort or otherwise, arising out of reliance on or use of data contained in the Casamia Exclusive Website or from any technical problems relating to the Casamia Exclusive Website. Casamia Exclusive shall not be liable for any telephone or other costs that you may incur in your use of the Casamia Exclusive Website.

Casamia Exclusive works hard to check that all the information on the Casamia Exclusive Website is accurate. Please contact Casamia Exclusive Marketing Department or webmaster@casamiaexclusive.com if you note any errors in the data on the Casamia Exclusive Website. All efforts will be made to rectify errors without delay.

So far as legally permissible, Casamia Exclusive excludes liability to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of contract or wasted costs) or any other indirect or special damages that arise out of or are related to the Casamia Exclusive Website or your use of the Casamia Exclusive Website. These Terms and Conditions do not exclude Casamia Exclusive's liability for personal injury or death caused by its negligence.

Import Duty

If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

International Use

The Casamia Exclusive Website is designed for use and consumption in the United Kingdom. The information in the Casamia Exclusive Website may not be suitable for use outside the United Kingdom. Anyone obtaining access to the Casamia Exclusive Website from outside the United Kingdom does so at their own risk and should comply with the laws of that jurisdiction.

Applicable Law

The Casamia Exclusive Website shall be governed by English law. The English courts shall have exclusive jurisdiction over any disputes arising from these sites.

The Casamia Exclusive Website is owned and operated by J.R. International Ltd a company registered in England and Wales whose registered office is at ,

The Copper Room, The Deva Centre, M3 7BG

VAT registration number : GB 980 3362 17
 

If you have any queries please contact Casamia Exclusive's marketing department at webmaster@casamiaexclusive.com.

 

Delivery

We add a charge of £3.95 per order to cover UK postage and packing. We no longer deliver outside the UK.

For UK deliveries £50.00 and over, we offer free delivery.

Orders for Products in stock are normally despatched the same day and will usually arrive within 3-7 days. Parcels will be delivered by our Courier.

While We will endeavour to deliver Products to you as soon as possible We shall not be liable for any failure to make delivery within the time estimate stated above.

In the event that your parcel has not arrived after 14 days from dispatch we will begin our missing parcels procedure. You will be sent a missing parcel form which we would ask you to return giving us your permission to carry out a full investigation. Once we have received your completed form, we will resolve your claim within 28 days of receipt and a refund will automatically be credited to the credit/debit card which was used to place the order.

We may change these restrictions from time to time.

Please note orders placed after 2pm on a Friday will not be despatched until the next working day.

Customer services for internet orders is available Monday - Thursday.

Returns and Refunds

Please note that we can only deal with returns bought directly from this website. If you have bought our products from another retailer the items must be returned to them in line with their returns policy. We will refund any item you are unhappy with when you return it to us in a saleable condition within 14 days of the date recieved. It is your responsibility to ensure that the items return back in time and we may refuse returned items where we reasonably consider that the items have not been returned in a saleable condition or received back in time When returning items to us, please place your returned goods in their original packaging and do not remove any labels or tags. We may refuse returned items which we reasonably have not been returned in a saleable condition Items must be returned to us at your own expense and it is your responsibility to ensure that the items arrive back with us. Please note that unless products are faulty, we will be entitled to recover any direct costs of having to recover the products from you. In such an occurrence we may set such costs against the amount re-credited to you in the refund.

How do I Return an item?

If you would like to return an item to us please notify us of your intention to return an item by either e-mailing us at info@casamiaexclusive.com or filling in a Contact Us form within 14 days of your recipet of the item. Please make sure you provide us with your order number and the reason for returning the item and then repack your item in its original packaging with labels and tags still attached. Please make sure you include a copy of your original delivery note/ invoice inside the parcel. We require this to make sure we can apply the credit. We reserve the right not to credit a return if the correct paperwork is enclosed in the parcel. Please post the parcel back to us and make sure you obtain proof of postage from the Post office as you will need this as your proof or return.

How do I Return a Faulty Item?

If you have received a faulty item and would like a refund, please state the fault when contacting us via e-mail at info@casamiaexclusive.com or when filling in a Contact Us form and also on the copy of the delivery note/ invoice which you include inside the returned package. We will then examine the returned product and will notify you of any refund you are entitled to via email within a reasonable period of time. How long does a refund take to be processed? If you would like to return an item, we will refund you within 30 days of the day that we email you to confirm that you are entitled for a refund. Please note, this is provided that the product returned is received back to us within the 14 day returns period or is faulty. Faulty products returned by you will be refunded in full, including a refund for the delivery charges for sending the item. However if there is more than the returned faulty item in the same order, the delivery charge will not be refunded. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.